Setup time can take as little as one day for issuing bus passes to passengers.

Ordering and setting up your devices for ticket scanning is typically turned around within one week.

We understand that not every child has a smartphone. ShuttleID is designed to work as both a printed ticket and mobile ticket.

This means that passengers without a smartphone can print out their own paper pass instead.

Ticket scanning ensures that passes can't be shared. The barcode on the paper ticket can withstand up to 30% damage.

If a paper ticket is severely damaged or lost, passengers, parents or schools can just print out another one, without having to bother you or incurring a frustrating pass-replacement fee.

Whilst the system is primarily designed with home-to-school services in mind, we also work with a growing number of operators who are using the system for other use cases.

Get in touch to discuss your requirements and we can work with you to explore how viable our system is for your intended use.

If you're providing a service on behalf of a client (e.g. a school or local authority) they should be able to provide you with the minimum detail of passenger name and contact email address (parent).

If this data cannot be supplied, you can collect it directly from passengers via our waiting list feature.

The waiting list sign-up form can be sent out via email and social media or linked to from the school or your own website. All new leads are accessible to you in the Operations Portal, where you can import them as passengers and issue their tickets.

It's a proven model that works very well when data is not readily available, and our team will support you with this process should you need it. We can show you exactly how this all works in our demo.