ShuttleID is the simple way to manage school and work transport. Used by over 70 transport providers and powering over 6 million passenger trips each year, we're celebrating 4 successful years in operation.
Marking the anniversary, we are thrilled to introduce our new and improved guarantee – the longest of any comparable system supplier:
100-day money back guarantee
if we haven't delivered on our nine core promises.
With our extended guarantee, you can trust that we stand behind our product and are committed to your satisfaction.
Saves time
ShuttleID saves you time administrating your school, college or work shuttle service. Printing passes, manually taking payments over the phone, answering floods of calls and emails are a thing of the past.
"Across the business, ShuttleID saves us a full time member of staff."
Stops fraud
ShuttleID will help you put an end to your ticket fraud problems, even if you didn’t know you had them!
"After introducing ShuttleID it identified we were carrying passengers who hadn’t paid a penny the previous term! Just in the first two weeks the system has already paid for itself."
Safer travel
ShuttleID prevents overcrowding, lets drivers focus on driving, sends critical messages to customers instantly and provides an audit trail of everything that happens on your vehicles.
"It’s a system that doesn’t cost you a lot of money, but it ticks lots of safety boxes. And it also guarantees you your revenue."
Driver friendly
ShuttleID can be used by any driver. The system is designed for every driver, young or old, full-time or part-time. Our first test pilot was an 80 year old non-smartphone user and has gone on to be.
"The drivers didn’t take to the other systems but they have taken to this!"
User friendly
ShuttleID has been battle-tested by tens of thousands of parents with varying levels of technical ability. In the event a customer has difficulty, we offer direct tech support taking the load off your customer-facing staff.
"It's worked even better than we envisaged. The students, we already knew they'd pick it up very quickly, they all like using it. Parents as well, they like it, they've got control over it, they've got it."
1st class support
When you need a helping hand, you will experience a personal service, which is both fast and expertly delivered. You always have the option to speak with a human and we'll know you on first name terms.
"Customers have commented how quick and easy it is to buy tickets. Chris at ShuttleID has been very helpful and has made the transition very easy for us."
More control
ShuttleID helps you take back control of your school and work services. Know exactly who’s boarding, when and where. Void tickets with the press of a button. All funds processed via our platform are always direct to you and without delay.
"We've got full observation and transparency, so we know the job's being done. The fraud has disappeared. I've also got the comfort of knowing that the revenue we do generate is in our bank quickly."
No hidden fees
We offer the best value ticket scanner available, starting at just £50. There is no set up fee on any of our ticketing packages. Our low-cost platform fee is the only charge we make to transport providers.
"Having just set up ShuttleID I can honestly say it’s a brilliant cost-effective system. Ideal for coach operators wanting a home-to-school ticketing system without the huge expense of hardware, but still gives better control of ticket issuing and usage."
Fast setup
ShuttleID can be set up in less than 24 hours. For more complex configurations, our help portal and training materials will assist you, in addition to personal support from your account manager to get you set up as fast as possible and in the best way to achieve your goals.
"I was a little daunted by the prospect, but setup was done quickly and went smoothly. It is such an easy system to use. Plus, the training materials we received from ShuttleID were great."
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