The easy way to manage home to school transport

A cost-effective cashless ticketing system that runs itself

Protect revenue

Eliminate ticket fraud with technology that's cost effective and easy to use by drivers. All without impacting boarding time.

Save time

Stop chasing payments, handling lost passes, cropping photos and other needless tasks. ShuttleID requires minimal input from operators.

Faster payments

Fast payouts reliably on time, every time. Fares direct between you and the customer via card or direct debit.

Manage it all in a single system

One place to sell tickets, view scan logs, void tickets, move passengers between services, send SMS alerts and more. No more spreadsheets.

"There's less operator involvement in the actual process. It just goes on in the background. We've got full observation, transparency, that we know the job's being done. The fraud has disappeared. I've also got the comfort of knowing that the revenue we do generate is in our bank in fairly quick time."

Ian Tetley, Managing Director, Tetley's Coaches

"It's just 100% turnaround, it really is. It's protecting the revenue, it's protecting jobs, and it's just a reassurance that this is doing a job that was taking up a lot of my time, and it's all automated now. It's been great, it really has."

Daniel Milnes, Operations Manager, Tetley's Coaches

How it works

A single system that connects all the data

Selling your tickets

Use the Passenger Portal to sell your tickets 24/7

List tickets for sale including capacity avoiding overallocation issues
Offer multiple payment methods including card and direct debit
Boost sales by privately selling discounted tickets (e.g. AM/PM only)
Promote your ticket listing through your website, social media and school
Parents buy tickets any time of day - when it's convenient for them

Issuing your tickets

Tickets that distribute themselves

Ticket is automatically issued by the platform after purchase
Parents instantly print off or forward their ticket to passenger mobile device
24/7 access to ticket means no more lost pass requests/charges
Scanner technology ensures tickets cannot be shared

Scanning your tickets

Check passes quickly and accurately with the Scanner

Tablet device is mounted using a flexible stand but not hard wired
Passengers self scan their mobile or printed ticket
Alerts driver to duplicate tickets, expired tickets, voided tickets and more
Driver only needs to intervene when a ticket is flagged
Scan logs keep a record of who boarded and when for your operations team

Managing your services

Manage everything from the Operations Portal

Scan summary to instantly find problems across your whole fleet at a glance
Detailed scan logs for a service or individual passenger
View detailed passenger data including parent contact info
Move passengers between services to maximise capacity
Renewal system simplifies and speeds up handling bulk of your sales
Create new services or release more tickets as demand dictates
Send SMS service alerts to ticket holders
Void tickets instantly without the hassle of trying to collect passes back

How Tetley's Coaches stopped £10,000 of ticket fraud and saved 240 hours of admin

Find out how an established Yorkshire based coach company used ShuttleID to transform their home to school services, saving weeks of admin and putting a complete stop to ticket fraud.

View case study

Packages

Simple package NEW

For any operator happy with their existing data capture and payments process but likes the idea of self service bus passes and scanning.

Complete package

For the modern operator that believes in automating everything. Payments, self service tickets, scanning and more in a single system.

Package comparison

Feature	NEWSimple	Complete
Ticket production	✅	✅
Ticket distribution	✅	✅
Ticket voidance	✅	✅
Ticket scanning	✅	✅
Scan logs & reporting	✅	✅
Free SMS alerts	-	✅
Automated data entry	-	✅
Automated payments	-	✅
Automated renewals	-	✅
Direct debit support	-	✅
Credit card support	-	✅
Single system	-	✅
Fee model	Monthly	Per transaction

View pricing

Imagine what you could achieve with everything automated

Unshackle your team from dealing with:

Ticket fraud.
Manual ticket inspection.
Physical bus pass distribution.
Mass data entry.
Manual invoicing and receipts.
Spreadsheets. Spreadsheets everywhere.
Phone calls with frustrated parents.
Lost passes.
Chasing parents for payment.
Difficulty in obtaining data from schools.
Manual photo cropping.
Poor quality photo submissions.

Unauthorised service swappers.
Technical support requests.
Printing passes.
Maintaining printer equipment.
Purchasing print supplies.
Avoidance of service oversubscription.
Resourcing issues to cope with admin.
Ticket renewals.
Complex refund processes.
Compliance worries (GDPR/SCA).
Complexity of ticket discounts.
Excuses for a lack of bus pass.

Get in contact to find out how we can help.

Questions?

Call us and speak with a systems specialist to answer your questions.

Call 0333 344 9868

Request a demo

Schedule a demo and talk with a specialist about your specific needs.

Email info@shuttleid.uk

Request price

Fill in our quick pricing form to find out how cost-effective we are.

Get price