Setup time can take as little as one day for being able to sell tickets online.

Ordering and setting up your devices for ticket scanning is typically turned around within one week.

We understand that not every child has a smartphone. ShuttleID is designed to work as both a printed ticket and mobile ticket.

This means that passengers without a smartphone can print out their own paper pass instead.

Ticket scanning ensures that passes can't be shared. The barcode on the paper ticket can withstand up to 30% damage.

If a paper ticket is severely damaged or lost, passengers, parents or schools can just print out another one, without having to bother you or incurring a frustrating pass-replacement fee.

The Complete Package has a number of ways to handle bursaries. Voucher codes are typically the best way to process discount.

Voucher codes can be created within the Operations Portal. You can issue a voucher code to parents for use at the checkout and the discount will be applied.

This is just one of many ways to handle bursaries. Speak to one of our specialists who will be able to help you determine the best way of handling your use case.

Our Voucher Portal allows third parties to purchase voucher codes where the monetary value goes direct to you.

The purchaser of the voucher code (e.g., dad) can then share this with the user buying the ticket (e.g., mum), effectively splitting the cost of the ticket between multiple parties.

We have a number of ways to support entitled travellers (funded by your local authority) within the system.

Contact us directly to find out more.

For tickets purchased via direct debit, scheduled monthly payments normally take two working days from the customer being charged, to you receiving the money in your bank account.

For card payments, customers are charged immediately, and the payout is received by you seven calendar days afterwards. After a short period of time, faster payouts can be enabled, which means monies will be received by you only three days afterwards.

Because the payment process is direct between the customer and your payment provider account, you receive your money faster, and the risk and inconvenience of a third party holding onto your funds is removed.